Delivery Policy
Last updated: May 6, 2025
At VibeRPM , we are committed to delivering your orders as quickly as possible, while ensuring clear tracking and protection of your products until they arrive.
📦 Processing times
- All orders are processed within 24 to 48 business hours .
- Each painting is carefully prepared to ensure quality and safety during transport.
🚚 Delivery times and costs
We deliver throughout Morocco via our reliable logistics partners.
|
Delivery area |
Estimated time |
Costs |
|
Major cities (Casablanca, Rabat, Marrakech, etc.) |
2 to 4 working days |
Free or according to promotion |
|
Other cities |
3 to 6 working days |
30 DH |
|
Rural/remote areas |
4 to 7 working days |
40 DH |
📦 Free delivery in Morocco for all orders over 499 DH .
🛵 Delivery method
- Home delivery or relay point (depending on the area)
- Cash on delivery available in select cities (option visible at checkout)
📦 Order tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email
- A tracking number (if available through our partner)
❗ Delays or problems
Although we do our best to meet announced deadlines, delays may occur during periods of high demand or due to circumstances beyond our control (weather conditions, incomplete addresses, etc.).
For any questions regarding your delivery:
📧 support@viberpm.ma
📱 or via WhatsApp:
🌍 International delivery (coming soon)
We are currently working to offer international delivery , including to Europe and the Middle East.
Frequently Asked Questions (FAQ)
1. What are the delivery times?
Delivery times vary by city:
Major cities: 2 to 4 working days
Other cities & rural areas: 3 to 6 business days
Free delivery on purchases over 499 DH .
Do you offer custom paintings?
Yes! We create custom LED boards
according to your wishes:
- Car or motorcycle model of your choice
- Specific colors
- Personalized text or plate
Contact us on WhatsApp
or email support@viberpm.ma to discuss your design.
What payment methods do you accept?
Cash on Delivery (COD) in most cities in Morocco
Secure online payment by bank card (CMI)
4. What if my painting arrives damaged?
Send us a photo/video of the defect within 48 hours
following delivery to support@viberpm.ma .
We will send you a free replacement .
Can I return a product if I change my mind?
Yes. You have 7 days to make a return if:
- The product is intact
- In its original packaging
- Custom paintings are non -refundable , except in the event of a defect.
What is the difference between your paintings and a classic poster?
Our paintings are an immersive visual experience :
Frame
solid wood
Impression
High quality HD
Band
Integrated LED for realistic lighting
They turn any wall into a car scene
vibrant .
Do you deliver everywhere in Morocco?
Yes, throughout the Kingdom , even in rural areas.
